Talent X


Transforming Recruitment: Aligning Accountability and Authenticity in Talent Acquisition


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In today’s competitive job market, attracting and retaining top talent is more critical than ever. However, the hiring process can be fraught with challenges, from crafting job ads that attract the right candidates to ensuring a thorough and effective selection process. Based on a detailed conversation with Culture of Leadership – Brendan Rogers, here are some key insights and strategies for leaders looking to refine their hiring practices.

Personalised Communication is Key

One of the first steps in the hiring process is creating high performing job ads that repel unwanted candidates. The importance of personalising these communications cannot be overstated. Successful leaders understand the distinction between necessities –

Achievement (must-haves for a candidate to be considered) and knowledge & Experience (preferences nice-to-haves but not deal-breakers).

When evaluating a player’s contribution to a team, the balance between knowledge & experience and achievement becomes a topic of considerable debate. On one side, knowledge and experience, as indicated by the number of games played, the understanding of rules, previous international plays, and the type of training undergone, are fundamental to a player’s depth in the game. These aspects suggest a seasoned player who may bring wisdom and a grounding presence to the team. On the other side, tangible achievements, such as the number of goals scored over the past seasons and comparison to peers, offer a clear, measurable account of a player’s impact on the field. 

Such statistics are often viewed as direct indicators of a player’s effectiveness and ability to deliver results. Both elements, however, are invaluable; knowledge and experience enrich the team’s strategic play, while achievements provide definitive milestones that propel the team to victory. Balancing these can be the key to assembling a well-rounded and formidable team.

Dive Deep in Hiring

The hiring process should go beyond surface-level assessments. Crafting custom questions tailored to specific job requirements is crucial. Employers should formulate questions specifically designed to probe deeper into a candidate’s suitability for the role, focusing on their practical abilities and potential to thrive. This method moves beyond evaluating mere qualifications, aiming to uncover a genuine fit.

Equally critical is the reference check process, a safeguard against the notable tendency of candidates to embellish their applications. By meticulously verifying claims through checks on professional backgrounds, social media, and third-party references, employers can discern truth from fiction. This step is not just procedural but a decisive factor in hiring, evidenced by the fact that a significant portion of candidates fail to pass this scrutiny.

Combining tailored questioning with rigorous reference checks forms the backbone of an effective hiring strategy. It ensures that chosen candidates are not only skilled but truly aligned with the role’s demands, making the difference between a successful hire and a potential misstep.

A Solid Hiring Process is Fundamental

Confident leaders understand the importance of a structured hiring process. This involves a systematic approach that is both robust and measurable. Regular evaluation and improvement of the hiring process are essential to ensure it remains effective in attracting the right talent. A solid process not only enhances the quality of new hires but also streamlines the hiring journey, making it more efficient and less prone to error.


The recruitment landscape is constantly evolving, and leaders must adapt their strategies to stay ahead. By personalising communication, diving deep in the hiring process, and establishing a solid hiring structure, leaders can enhance their ability to attract and retain top talent. These strategies not only improve the quality of hires but also contribute to the overall success and growth of the organisation. As the saying goes, a team is only as strong as its weakest link. Therefore, investing time and resources into refining hiring practices is not just beneficial but essential for building a capable and dynamic team.

Listen to the full episode here. Contact us if you are struggling with hiring!